Category: General

Paul Thurrott's post on the history and changes in MSN brought the memories flooding back.

I worked for Microsoft's Irish PR firm from 1991-1995 and I remember in the run-up to Windows 95 spending a massive amount of personal time on the MSN pre-release, then known as Marvel.

I thought it was fantastic (even over 14.4 dial-up) and offered a far superior user experience to the web – and given services like AOL weren't available in Ireland at the time (or now) it was an eye opener.

Anyhow, these screenshots brought me back…

CORRECTED: This has already been widely covered but it made me laugh so hard I have to re-post it.

A graduate called Guy Goma was waiting for a job interview in the reception of BBC Television centre in London.

A producer called out the name of Guy Kewney, a well known IT journalist that they were planning to interview on the subject of the Apple Corps versus Apple Computer lawsuit. Mr. Goma raised his hand to the producer thinking that they were looking for him and he found himself being ushered into a studio and fitted with a microphone.

You have to watch the video of him being interviewed and fair play he gives it a go!

Here’s Guy Keyney’s take on the episode.

I've arrived in Seattle this evening flying with SAS via Copenhagen.  I had planned to post this from the plane with the Wireless broadband but unfortunately while I can confirm the Wi-Fi works the power in the seats beside me was broken so I lost my battery before I could get writing.

The wireless is a little spotty, it kicks in an out from time to time, but it's perfect for catching up on e-mail and some web browsing.  The real problem is the access. I was travelling in Economy Plus and with my mini-mainframe Toshiba luggable it's fairly uncomfortable – I can only imagine that in steerage (where I'll be for the return) it's nigh impossible unless you have an Origami type device.

So the broadband works and if you're at the front of the bus then you could get some serious work done.

Very tired… it's very muggy here.

At the “Delivering the New PR” conference on Friday I met with Simon Merrick from Zest. He raised a really interesting question: are there currently any services that provide “real-time” blog translation.

For example, if you have a client with a blog (I’m assuming it meets all the usual criteria!) and you have key audiences in foreign language markets it would make a lot of sense to be able to publish those those observations in other languages.

A quick check around the event confirmed no one was aware of this service being currently offered.

The requirements as I see them:

1) Fast translation services – no point having a major time lag
2) Ability to translate personal (as opposed to business or technical) writing style
3) Ability to publish the foreign language blog
4) Capability to monitor the blog and translate any comments back into English
5) Swiftly re-translate responses to the comments.

Obviously there are many localization firms around the world, but is anyone providing high quality blog translation services?

If you’ve any thoughts, suggestions or recommendations I’d love to hear them.

Sounds like a great idea.

It was absolutely great to catch up with the crew at the London leg of the University of Sunderland’s “Delivering the New PR” series. The conference had over 150 delegates in the Marriot Regent’s Park Hotel and the feedback was very positive!

As well as catching up with Neville, Elizabeth, Philip, Chris and Nicky and her crew, it was also great to finally meet David Phillips. Unfortunately Stuart Bruce was unable to attend due to a personal emergency on Friday morning. We missed his presence at the event, and as a result, myself, Neville and Philip manfully tried to do justice to his presentation on Business blogging. I think it went OK, but clearly didn’t have the impact of Stuart doing it himself.

There were loads of great questions at the event (see post above) which suggests many in our profession are doing some serious thinking about how these new tools can enhance the services we provide to our clients – even if there’s limited activity actually underway today.

It seems there’s been some interest in expanding the conference series so we’ll wait and see and as always Nicky and her team did a great job!

Unfortunately things went downhill once I reached Heathrow…

Update:As usual Neville and Philip have comprehensive and insightful posts on the event.

 

It all appeared to be going so well.  The “Delivering the New PR” conference was a success (based on the feedback from the attendees I talked to). 

I took a cab to Heathrow with Neville and Elizabeth in plenty of time for my flight. We dropped them off at Terminal 4, and as we were making our way to Terminal 1 a thunder storm hit the Heathrow area.  I assumed this would delay flights in and out – but I didn’t realize by how much. 

I was due to fly out on a BMI flight to Dublin at 19.10 however it quickly became apparent that it was delayed.  We were still sitting there at 22.30…. 

In that entire time there was only one BMI announcement and that was to inform us the flight had been delayed until 19.50.  The rest of the delay updates only came when passengers actually walked up to the BMI desk at the gate and asked for the latest information -  which BMI kindly shared – and luckily those passengers were kind enough to pass on the message. 

At 22.30 they announced that our flight was cancelled due to “operational” issues.  Chaos ensued with passengers flooding the desk, we all had to register there and then, go back out to the departure atrium, queue at the BMI ticket desk for over an hour.  There was then another half an hour waiting for a bus to take us to the hotel and then about three quarters of an hour checking into the hotel.  I finally go to my bed at around 01.50. 

A long day…. 

PS: The BMI staff I dealt with were pleasant and efficient, however my complaint centres on why there wasn’t clear and regular public communication regarding the status of the flight? In fairness to Aer Lingus – who had similar delays – they made a point of providing regular updates on the progress of all their delayed flights.  It’s better to say too much than too little particularly when people are stuck in an area that resembles something like a blitz shelter.

We are having a great time!

Before flying out to London for the New PR conference tomorrow morning, I attended the first All-Ireland corporate social responsibility event, which was jointly organized by BITC Ireland and BITC Northern Ireland.

It was an interesting event with a strong turn out and provided a great opportunity to catch up with a lot of people I hadn’t seen in a while.

One former colleague informed me she has discovered this blog. So ever the egotist I asked what she thought. Her response:

“You seem to rant an awful lot.”

I thought that summed it up nicely.

The first roundtable session of the day was hosted by RTE’s Mark Little who did a fairly good job. Of course one of the issues he came back to again and again was how do you address the widespread cynicism of corporate social responsibility.

I think it’s an important question to ask, however it got even more interesting when the session was opened to the floor.

The first question was directed to Little himself asking how did he see his corporate social responsibilities (or maybe “viewer social responsibilities”) given the increasing pressure on journalists to get the juicy story… in some cases ignoring the facts.

He dodged the question and bounced it to the panel. It’s an interesting perspective – and it’s a pity he wasn’t pushed on it.

One of the other really interesting discussions (not in the sessions unfortunately) was around the cost, budgeting and measurement of CSR (and community involvement).

It was interesting that there was divided opinion. Some believe you must tightly measure the success of your CSR efforts, while others believe that the more you focus on ROI, the more it moves from CSR to marketing….

London: I arrived into Heathrow this evening (BMI) for the third "Delivering the New PR" event. Of course we had the usual Heathrow delays and hassles, which combined with the heat and a driver who drove me around in circles made for a stressfull trip.

Of course it's been worth it to catch up with Chris, Elizabeth, Neville, Philip and Nicky.  Unfortunately Stuart isn't arriving until the morning.

Earlier in the day I was at the first All-Ireland CSR conference.  They got a great turn out and it was fantastic to catch up with a lot of people I hadn't seen in a while, but I think there could have been more content and sessions.

We finally got a new digital camera…

2006_April 006

Sorcha’s been trying it out in Amsterdam….