Murphy's Law

Tom Murphy

It's not what you say… it's who you say it to…

At the Ad:Tech conference this week,  Ed Keller, co-author of The Influentials, gave a talk on the power of a small group (>10%) of people who exercise disproportionate influence over others in sharing information and making recommendations.

This trend, and the need for companies to identify and have conversations with these people, is a real opportunity for Public Relations.

If you can find and communicate with these people, they can have a profound influence on the success of your product or service. It’s a really interesting area and one we should all be investigating.

Heath Row has an extended transcript on Ed’s talk.

Footnote:

Link courtesy of the Ad:Tech blog.

Written by Tom Murphy

May 26, 2004 at 3:32 pm

Posted in General

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