Following yesterday’s post on changes to Gartner’s Magic Quadrants, ARmadgeddon has posted some thoughts.
While we’re on the subject of analysts, Alice Marshall points to research firm CMS Watch who cover the content management and enterprise search markets. They guarantee vendor neutral research and advice by their committment:
To retain our independence as a vendor-neutral analyst firm, CMS Watch works solely for solutions buyers and never for the vendors we cover.
It’s an interesting departure. Research Firms would be well advised to re-evaluate their business models and how well those models are serving their customers – be they end-users or vendors.
In the past,James Governor at research firm Red Monk proposed the idea of Open-Source Research.