Well it looks like Martha Stewart may well get her day in court.
The media have begun investigating the implications for “Martha Stewart Living Omnimedia” and its reliance on it’s only image – Martha. Forbes looks at the struggle facing the brand.
Meanwhile, her advisors are turning up the heat with an advertisement in yesterday’s USA Today proclaiming her innocence and her new website “Martha Talks” which includes a statement from her attorney.
Now stop me when you think I’m stating the obvious, but given Martha Stewart’s profile and given the importance of that profile to her organization, don’t you think good PR counsel would be advisable? It seems she’s relying on her attorneys.
“I think Martha’s biggest mistake is that she’s taken all of her advice from her lawyers and not from public relations consultants,” said Tom Bradley, vice president and director of public relations for Mintz & Hoke, an Avon ad and public relations firm. “She hasn’t really said anything at all, and the public takes that as an admission of guilt. Sometimes the worst thing you can say in a situation like this is, `No comment.’ She really should’ve been more forthcoming immediately. I’m not sure what she could’ve said, but nothing at all is not usually a good choice.”
I hope the day never comes when my client or employer asks me to defend them in open court. “Your honor, I’d like to point you to the press release marked exhibit A”.
Now I admit I don’t know for definite that she has or has not retained PR advice, but she should. As you all know the first step in a crisis (after gathering all the facts your can) is to get the bad news out and don’t let the public think you’re hiding. Well guess what, Martha HAS been hiding.
Interestingly none of the two hundred papers carrying her syndicated column have cancelled it since news of the indictment broke – though two newspapers did pull out after the news first emerged.
Kevin Dugan is back blogging and has been tracking it for some time.
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