RSS for marketers

Slow news day…..

ClickZ has a column on how marketers can use RSS.

“Online publishers have swarmed to RSS. It’s a medium marketers cannot ignore. Can you move 100 percent of your e-mail list to RSS overnight? No. But if you are concerned about false positives, are serious about opt-in, and have content your customers or prospects want, take a look at RSS. The barriers to entry are low, and the potential return is high.”

Tackling the misunderstanding of PR

PR Week has a feature online this week on defending the PR business against some of the more common misconceptions.

“I take a lot of pride in this profession,” says Dave Samson, VP of international PR for Oracle. “I get frustrated when I see tired, worn-out ideas of what PR is.” Samson adds that the responsibility for banishing negative perceptions belongs to those actively engaged in the industry. “We have an obligation to change the view of our profession. More and more, there are people that really get it rising to the senior roles inside agencies and corporations.”

Measuring your PR agency

We recently looked at the thorny issue of PR measurement.

Today I came across an interesting announcement from a firm called Agency Analytics [Partial FLASH warning].

“The firm announced the first set of services and tools designed to help organizations measure, analyze and optimize the performance of their public relations agency partners. The service suite, called Agency Performance Management (APM), is a unique methodology for auditing, scorecarding and benchmarking PR agency performance, and can help companies increase program yields by 20 to 40 percent.”

So in essence their raison d’etre is to measure the performance of the PR company as distinct from solely measuring the program results.  The services they offer include:

  • Auditing your existing agency
  • Helping to hire a new agency
  • Get your new agency up and running
  • Measure them over time

Click for larger image

While this offering is interesting, in that it’s in my knowledge unique, I’m not sure of the value proposition here.  My feeling is that your agency is measured by the client’s level of satisfaction with the agency’s work, advice and ultimately outcomes. I’m not sure where these guys fit in to the process.

After all, if you are going to measure your PR programs, then measure your agency, who will measure the firm measuring your agency?

I’d be interested in your views on this.

Footnote:
Interestingly under the link for “Management Team” there’s a vague paragraph but no names, biographies or information.  They did announce the appointment of Michael Young formerly of Porter Novelli, Ketchum and Tech Image as CEO – a case of poacher turned gamekeeper eh?

Blog Relations: Communicating with your audience

There are two sides to the blog conundrum for today’s PR professional.

First of all there’s a whole new market of influencers whom, as we’ve said here many times, it makes sense for PR professionals to include in any outreach program.

Secondly blogs provide organizations with a cheap yet effective means of establishing dialogue with their audience.  Sharing from the fountain of the Cluetrain, organizations can show the human side of their firm through the blog medium – as well as helping to promote their expertise etc.

The Boston Herald has a story on this very subject using Novidian‘s corporate weblog as an example.

Weblog Software Difficulties

It seems for some unknown reason my blog software, Radio Userland ate my blog and therefore removed it from the web.

Apologies to anyone who thought I might have disapeared.

I have been opening Windows and clicking boxes in the vain hope of solving the problem and it looks like I have.

Phew.

Vrey off tpioc… good nwes for bad porofraednig

Aoccdrnig to a rscheearch at an Elingsh uinervtisy, it deosn’t mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer is in the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae we do not raed ervey lteter by it slef but the wrod as a wlohe.

(via eamil)

Finally. PR gets recognized as a key factor for success

You know, reading back over this blog, it’s apparent that much of the posting has been negative.  So I am delighted that in time for the weekend I have some good news to report.

After all our struggles defending our profession, proving our value, demonstrating our contribution to the bottom line, PR has at last received the highest form of testimonial available in modern life.  A video game.

EA Sport’s NHL 2004 pays its due respects to the importance of PR 🙂

To quote the producer of the game:

“For example, hiring more marketing and PR specialists will raise your attendance, therefore increasing profits. Buying a new team plane will improve your team�s road game attributes.”

Recognition at last.  If in the future you’re ever asked about the value of PR, you can tell them “it’s in the game”.

Thanks to the moose tickling Darren Barefoot for the link!