Online communication is hard.
Information lives far longer online and it’s far harder to control. The number of distribution outlets is growing every day while time is being condensed.
This creates a far more complex and demanding environment for Public Relations regardless of your particular discipline or industry, but there are some benefits.
For example, while in the past, you might have had to wait decades for the inside track on how events unfolded, now it can be a matter of months or even minutes.
I’ve already covered the Peoplesoft-Oracle spat a few times on this blog.
It’s a facinating public struggle between two major software vendors with a lot of fighting in the court of public opinion.
I’m sure the inside story on both sides will provide interesting reading. (In fact, MarketSherpa already have Peoplesoft’s version of events available for a fee.) But you don’t have to wait for the book or the memoirs. 
Just as former Peoplesoft CEO, Craig Conway is clearing out his desk and taking Bear for some extended walks, the saga continues in a Delaware courtroom as the two companies trade punches and internal e-mails.
CNET has an interesting story on the latest developments including Peoplesoft’s claims that Oracle was using the acquisition as FUD (Fear, Uncertainty and Doubt) tool in sales situations. Meanwhile, Peoplesoft’s legal people are denying they leaked confidential information for “Public Relations” purposes…
“The concept of FUD enjoys a venerable history in the computing field. According to The Jargon File, an online dictionary of hacker slang, Gene Amdahl used the term as an attack on IBM after he left in the early ’70s to found his own company: “FUD is the fear, uncertainty and doubt that IBM salespeople instill in the minds of potential customers who might be considering (Amdahl) products.””