BusinessWeek has a feature on Google and raises issues around Google’s page ranking and privacy policies amongst other things. At least the piece is balanced.
Google is the #1 search engine because it does what it’s meant to, quickly and easily. The pay-off for Google is that the company is already making strong profits and continues to grow globally.
Of course being #1 or the most popular, always means the detractors are only around the next bend. I guess we’d call that a rich man’s problem!